Privacy Policy
Learn how we collect, use, and protect your information on the Love Forever platform.
Last Updated: May 1, 2025
Introduction
At Love Forever, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information that you provide directly to us when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. This includes your name, email address, phone number, billing information, and account login credentials. When you create a memorial, we also collect information about the deceased person, including their name, dates of birth and death, photographs, and other commemorative content that you choose to provide.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process your payments, communicate with you about your account and our services, and comply with legal obligations. We also use this information to personalize your experience and to help us understand how users access and use our Services.
Sharing Your Information
We may share your information with third-party vendors and service providers that provide services on our behalf, such as payment processing and data storage. We may also share information when you direct us to do so, such as when you share a memorial with others or invite others to contribute to a memorial. Additionally, we may disclose your information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Your Privacy Rights
Depending on where you reside, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict processing of your personal information. You may also have the right to object to processing and the right to data portability. To exercise these rights, please contact us using the information provided in the 'Contact Us' section.
Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the 'Last Updated' date. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at [email protected].